PRINTS are dispatched from the U.K in 2-4 labor days and COLORING BOOKS are dispatched from Spain in 1-2 labor days under a Tracked and Signed delivery except for Australia.
Sometimes, you are not going to be able to track the Coloring Books, but please know the package is still in course and flying to your country.
-Delivery times are the following:
U.K: 1 to 2 working days
Europe: 4-7 working days
Rest of the world: 6-10 working days
*Sometimes orders may suffer delays at delivery, please contact me if you don't receive your prints two weeks after dispatched.
*NOTE: If the parcel arrives while you are out and you fail to collect it or rearrange redelivery (or provided a wrong address) with your postal office it will eventually be returned to the UK and SPAIN and we will unfortunately have to charge the shipping fee again to resend it. *That’s why it’s important to contact me If you don’t receive your package in the next 2 weeks, so we can open a claim and provide you the information and the post office where your package is in order for you to collect it.
Some countries charge additional taxes or fees for imports from the UK. This includes all of Europe (from July 1st 21) because of Brexit. The customer is responsible for paying any additional import costs upon arrival.
We cannot refund or exchange any items once they have been shipped.