1. Please make sure you write the address well, and provide all requested data. If you have made a mistake, contact me at: firstname.lastname@example.org
2. In case your order has arrived cracked, or deteriorated, please provide an image, and contact me through this email: email@example.com
3. All the shipments have a tracking code that you will receive once your order has been sent, through the email provided.
4. International shipments are shipped in a rigid carton tube, and shipments to Europe and Spain are shipped in a rigid carton envelope. All prints are wrapped in a cellophane envelope, the prints that are sent in envelope carry a cover at the back of each sheet.
NOTE:All orders in size A2 are sent in a tube, no matter where they are sent.
5. If it's a gift for someone else, be sure to write the address of the person you want to send it to.
Refunds will only be possible once it has been verified that the order has not reached its destination, through a claim that I personally will open at the post office.
The payment methods accepted in this store, are through paypal or credit card.
Both have fees for processing payments, which charge both, client and seller. In proportion to the amount paid, and corresponding to the value of your currency.