DELIVERY TIMES:
PRINTS are dispatched from the U.K in 2-4 labor days and are processed the day after ordering under a Track and Signed service.
-Delivery times are the following:
U.K: 1 to 2 working days
Europe: 3 to 5 working days
Rest of the world: 5 to 7 working days
COLORING BOOKS and T-SHIRTS are dispatched from Spain under a Track Service but you may not be able to trace it all the way.
-Delivery times are the following:
Spain: 2 to 5 working days
Europe: 6 to 10 working days
U.S.A: 10 to 15 working days
Rest of the world: 15 to 20 working days
_____________________________________________
REFUNDS
*No refunds or exchanges.
_____________________________________________
*IMPORTANT:
It is the customers responsibility to check the tracking provided and collect orders from depots if the parcel arrives while you are out.
We will not be held responsible for any orders that go uncollected from post depots, or refused by the customer.
If you fail to collect it or rearrange redelivery with your postal depot they should eventually be returned to us the UK and Spain. This can take a long time, the parcel is the customers responsibility until it is safely returned to us.
Once is returned we will arrange resending it. Unfortunately we will have to charge the shipping fee again to cover the postage. We will email you to arrange this.
Some countries charge additional taxes or fees for imports from the UK. This includes all of Europe (from July 1st 21) because of Brexit. The customer is responsible for paying any additional import costs upon arrival. If the customer refuses to pay custom fees the order will be returned to us, We will not be held responsible for any orders that are refused by the customer until the package is returned to us safely.